Privacy Policy

Privacy Policy

Effective Date: February 10, 2026

CenCal Property Management Inc. (“Company”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and safeguard your information, including information collected through our SMS messaging program.

1. Information We Collect

We may collect the following types of information:
A. Contact Information
  • Name
  • Phone number
  • Email address
B. Appointment & Booking Information
  • Property of interest
  • Showing appointment date/time
  • Communication preferences
C. Automatically Collected Information

When visiting our website, we may collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited

2. How We Use Your Information

We use collected information to:

  • Provide booking links for property showings
  • Confirm and remind you of scheduled appointments
  • Respond to inquiries
  • Improve our services
  • Comply with legal obligations

We do not use SMS information for marketing unrelated to appointment communications unless explicitly opted in.

3. SMS Messaging Privacy

When you request to receive a booking link or appointment confirmation via text message:

  • Your phone number is used solely for sending requested communications.
  • Message frequency varies based on your appointment activity.
  • Message and data rates may apply.
  • You may opt out at any time by replying STOP.
  • You may request assistance by replying HELP.
  • Important Disclosure

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

This statement is required for A2P 10DLC compliance.

4. How We Share Information

We do not sell, rent, or trade personal information.

We may share information only with:

  • Service providers (such as Twilio) solely for the purpose of delivering SMS communications
  • Scheduling software providers
  • Legal authorities if required by law
  • All vendors are required to safeguard your information.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information.
However, no transmission over the internet or wireless network can be guaranteed 100% secure.

6. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill appointment-related services
  • Comply with legal requirements
  • Resolve disputes
  • SMS consent records may be retained for compliance documentation purposes.

7. Your Rights & Choices

You have the right to:

  • Request access to your personal information
  • Request corrections
  • Request deletion (where legally permissible)
  • Withdraw SMS consent at any time by texting STOP
  • To exercise these rights, contact us at:

8. Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect information from minors.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11. Contact Us

If you have questions about this Privacy Policy, please contact:

CenCal Property Management Inc.
470 E Herndon Ave, Suite 101 Fresno, CA 93720